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SUPPORT

For product-related inquiries, please contact us using the form below.
Please allow 2–3 business days for a response.

Please note that our office is closed on weekends and public holidays. Inquiries received during these times will be responded to on the next business day.

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Please note:​

  • For products purchased outside Japan, please contact the retailer where you made your purchase directly.

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For media and press inquiries regarding our products, please contact here from

Please select
Repair request
Product inquiries
others
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